We mail items out as soon as possible but this will not always be the same day as ordered. Please allow 2-3 business days to process your order. If we anticipate a longer time we will inform you on the product purchased. We use Royal Mail to post our sweatshirts out, see below for the postage options:
Standard Delivery - £3.99
Next Day Special Delivery - £7.25 (Request only)
Please email and request next day delivery, we will try our best to get your order out as soon as possible.
Sweater Squad will give you 14 calendar days to return your order. This two week cancellation period starts from the day you have received all of the items in your order. Use the returns slip attached to your order, fill this out and pop it in the post with the sweater back to us! Products must be unworn and still have the tag on. Please ensure they are packaged correctly in a waterproof sealed bag, the weather is always rainy in England and we don't want soggy sweaters!
If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.
For more information email:
We accept payment via Paypal and Debt or Credit Card, if you have any quires simply drop us an email and we'll be happy to help you!
If you are order 10 or more sweatshirts at once please email us before hand as this order may take a little longer to produce, we may also be able to give you a better price depending on the amount you order, its always worth asking!